Hard Disk Monitoring

Thanks for the reply, but I'm having trouble wrapping my head around this, so I hope you don't mind me inquiring further. When this happens, if I manually trigger a short self-test from within HDS, it will fail* repeatedly on every single drive. But, as soon as I restart HDS, it will run just fine o...

I've noticed that my scheduled self-tests fail at seemingly random intervals. Short tests are scheduled from within HDS, while extended ones are scheduled using Task Scheduler. When this happens, a simple restart of HDS (which I'm not running as a service) causes the tests to run just fine. When thi...

Surprised I didn't get a reply to this, as your support is normally excellent, so I hope everything is okay on your end. Anyhow, I had another issue with the extended test not running on a drive when manually started in the app. Well, it did start and complete successfully, but it took just 30 secon...

I had 2 extended drive tests fail to run recently when triggered by Task Manager. The history in Task Manager shows that it thinks it completed successfully, since it did attempt to trigger HDS to run the tests. However, the email notification after each run says HDS was unable to test the hard disk...

I set up HDS to automatically run both short and long self-test on some frequency. However, the short tests don't seem to be getting logged by the drive, itself, under the "Information" tab for the drive. The extended tests are getting logged just fine. The only difference I'm aware of is ...

You may have missed the end of what I wrote in my previous reply. I did recreate them with simpler names (e.g. test or Test1), but I'm still getting the error message from HDS.

I sent a test report off to you.

I did manage to create the shortcut manually, as you described, but haven't tested it yet. I did get an error message for illegal characters, so I needed to rename the projects, but I still got the error message from HDS after they had acceptable characters.

I created the projects to test my drives, but when I try to create the desktop shortcuts, I get the message, "Error while creating the shortcut for this project." Any idea why this might be? I'm running 5.61 PRO as an administrator, so I'm not sure why it can't create it. Any ideas?

The power on time value is over 2000 _days_ (not 2000 hours) ;) :D LOL! That's what I get for trying to write something too quickly. Good lord... imagine drives having only a 3 month life span?!?! Yes, this does not really trigger alarm/alert, just noticeable from the displayed/reported decreasing ...

Thanks for looking into this and thanks for the tips on scheduling projects. Most of my drives are quite large, so having them run a weekly test for several hours at a time might not be the right solution for me. However, I will definitely be using the scheduler in some fashion to ensure they're tes...

For all the times HDS has saved me, this one "failure" is no big deal. As requested, I sent you a report, with the hope that it might help you figure out why this was missed. As you can see, the drive is quite old (ancient, even). According to the stats, I performed an extended test back i...

This is the first time that–at least at first glance–HDS has appeared to let me down. I receive status emails from HDS at 15:00 every day and there were no reported issues, even today. In fact, all drives were at 100%. I noticed some slowdowns accessing my NAS during video playback a couple days ago...

The service did crash once in the past couple of weeks, but hasn't done so again. The service is set to Automatic. What seems to be the problem is that when the computer is set to reboot, the service is uninstalled at some point during the reboot process and never returns. Obviously, without the ser...

The service hasn't crashed once since your assistance. Thanks so much! However, I rebooted and noticed that HDS doesn't automatically start in service mode. I need to run the application and manually change it to service mode. Is there currently a way to have it run as a service at boot? If not, I'l...

I was away for a little bit, but I did send the information a couple days ago.

Thanks for the info. I've been running HDS in application mode using my primary admin account for some time now and that's the way I've managed to prevent it from crashing for over a month. Then, I installed the service using NSSM and had it use the same primary admin account. Using this method, HDS...

My pleasure! You understand perfectly. I went ahead and tried to install this using NSSM under an admin account and it worked, just as well as the integration part does. By that, I mean that I see the same oddity with NSSM as I've seen with the integration, which is that HDS only seems to show disks...

Not being a programmer, I must be misunderstanding what you're attempting to explain because I have numerous services installed under Windows using accounts I specifically created for those services and they are admin accounts. In most cases, I did this so that the service would have access to netwo...

Everything is back to the way it was, except that it's running as an application using my user account (which is an admin) and the application still has not crashed. I know that when you choose integration via the GUI, it gets set up to run under the system account, as you alluded to. I see that the...

Update #3: Update frequency is back down to 5 minutes (default) and the program has not crashed for about a week so far. So, it would appear that the only time it crashes is when running as a service.