Search found 111 matches: warranty

Searched query: warranty

by hdsentinel
2023.12.21. 18:02
Forum: Questions
Topic: Advice for buying used hard drive? Sellers reset everything to zero.
Replies: 1
Views: 1262

Re: Advice for buying used hard drive? Sellers reset everything to zero.

... that the drive is generally error-free. If these report error - then it is better to replace (ideally the seller should offer at least some days warranty for a 2nd hand drive).
by hdsentinel
2023.11.21. 10:52
Forum: General Discussion
Topic: Seagate 15K Drive Failure Predicted in Sentinel But Seatools Shows No Issue
Replies: 1
Views: 2376

Re: Seagate 15K Drive Failure Predicted in Sentinel But Seatools Shows No Issue

... discussed many times) is that manufacturer specific tools not designed to show any errors but exactly the opposite: to HIDE problems and minimise warranty requests. This is why it does not show any real information. Yes, probably SeaTools started the internal self test function of the drive (which ...
by hdsentinel
2023.09.18. 11:58
Forum: Questions
Topic: New Internal Seagate 2 TB With Many Bad Sectors
Replies: 6
Views: 1466

Re: New Internal Seagate 2 TB With Many Bad Sectors

... is an error (or not) - with the disk drive itself - with the storage subsystem in general (which includes cables, connections etc.) > Since the warranty of this hard drive is still valid; would it be convenient to change this hard drive for a new one? Absolutely NOT. According the images, the ...
by Ramon
2023.09.17. 20:29
Forum: Questions
Topic: New Internal Seagate 2 TB With Many Bad Sectors
Replies: 6
Views: 1466

New Internal Seagate 2 TB With Many Bad Sectors

... https://images2.imgbox.com/1f/9b/OQ9JD74E_o.png My two main questions are: Do I do an "Extended-Self Test?" And. Since the warranty of this hard drive is still valid; would it be convenient to change this hard drive for a new one? I plan to clone a hard drive with the one ...
by hdsentinel
2023.05.17. 14:54
Forum: Questions
Topic: SSD health is lower (5%) but work very well
Replies: 2
Views: 889

Re: SSD health is lower (5%) but work very well

... more and more sectors fail. If you did not encounter any of these ("just" the slowness) you're really lucky. Yes, I'd definitely ask for warranty replacement (after a backup and a complete erase eg. by Disk menu -> Surface test -> Write test or Reinitialise Disk Surface when the SSD connected ...
by innocent546
2023.05.17. 09:31
Forum: Questions
Topic: SSD health is lower (5%) but work very well
Replies: 2
Views: 889

Re: SSD health is lower (5%) but work very well

... i ran a disk benchmark and figured out that the sequential write speed has dropped from 453MB/s to 197MB/s. I think it would be better to claim warranty over this with the speed drop. Read speed has dropped as well but by a relatively small margin (551MB/s to 452MB/s).
by innocent546
2023.05.16. 21:04
Forum: Questions
Topic: SSD health is lower (5%) but work very well
Replies: 2
Views: 889

SSD health is lower (5%) but work very well

... causing consistent disk errors and data corruption with noticably poor performance. This doesn't seem to be the case with this SSD. There is a warranty remaining for this SSD. Should i claim warranty over this, or would it be fine to keep using this SSD under these conditions? Claiming the ...
by hdsentinel
2023.04.26. 08:21
Forum: Questions
Topic: tried some of the repair options with HDS
Replies: 3
Views: 1236

Re: tried some of the repair options with HDS

... at 0 %) we can't expect too much. May worth a try but generally a drive with 0% Health is considered as bad and should be replaced in terms of warranty (if still covered by warranty). As data can be damaged/corrupted/lost on a such drive, I'd surely not recommend to use for any storage (even ...
by hdsentinel
2023.03.10. 18:16
Forum: Questions
Topic: Is this normal and will you accept it?
Replies: 3
Views: 1367

Re: Is this normal and will you accept it?

... Generally this is more common with SMR drives but darker green blocks can happen with CMR drives too. Maybe interesting but usually there is no warranty for performance: generally it is possible (and allowed by the manufacturers) that some specific areas of a drive performs slightly slower than ...
by hdsentinel
2023.02.28. 13:39
Forum: Questions
Topic: Many dark-green sectors on WD50NPZZ SMR drives. Usable?
Replies: 10
Views: 2048

Re: Many dark-green sectors on WD50NPZZ SMR drives. Usable?

... SMR zone. For some drives, we may get different results of periodically repeating darker green blocks too. Generally this is why there is no warranty for performance: drives advertised as "up to xy MByte/sec" but there is no lower limit: for SMR drives, it is expected that the (write) ...
by hdsentinel
2022.08.22. 09:27
Forum: Questions
Topic: How to select a different temperature sensor for monitoring?
Replies: 5
Views: 2740

Re: How to select a different temperature sensor for monitor

... Composite Temperature attribute) to determine/display the temperature value on the "Temperature" page as this is decisive in terms of warranty. This is displayed on the tray icon too. Thanks for the tip, maybe it will be possible to specify the different sensor to be used instead of ...
by hdsentinel
2022.07.25. 10:57
Forum: Questions
Topic: what test to run on used purchased hdd
Replies: 6
Views: 3594

Re: what test to run on used purchased hdd

... as few write cycles as possible. But generally if an SSD reports problems during the first testing - then it should be immediately replaced during warranty. If the initial testing (which should be generally an intensive testing compared to the normal use) shows no issues - then it is safe to use ...
by hdsentinel
2022.05.23. 12:58
Forum: General Discussion
Topic: High temperature on external drive when running tests?
Replies: 1
Views: 4242

Re: High temperature on external drive when running tests?

... high CAN be during normal use too. Of course in most situations we can't remove the disk drive from the external enclosure as it would void the warranty, so it is better to try to reduce the operating temperature in all (other) possible ways. If possible, please try to position the drive differently ...
by hdsentinel
2022.04.20. 11:09
Forum: Questions
Topic: Drive Health (Take 2)
Replies: 2
Views: 919

Re: Drive Health (Take 2)

... their products. This is "normal" as such tools NOT designed to show the real health/degradation (really) but designed only to minimise warranty requests. So until the SSD fails (or a very low health reached) they can always show 100% perfect status. Other tools usually completely ignore ...
by hdsentinel
2022.02.18. 18:56
Forum: General Discussion
Topic: Is there hope for this drive?
Replies: 1
Views: 4419

Re: Is there hope for this drive?

... somehow, but because of the high number of problems, new and new problems will be reported from time to time. In this situation, you may ask for warranty replacement (if the hard disk still has warranty) because the hard disk is considered "bad". For a such hard disk, new operating ...
by Kofl007
2022.01.11. 18:30
Forum: Questions
Topic: [Solved] Reset counter for The IO operation at logical
Replies: 3
Views: 1291

[Solved] Reset counter for The IO operation at logical

... was retried. (Disk; ID: 153 The following function can be used to improve the situation: Disk -> Surface Test -> Disk repair At this point, warranty replacement of the disk is not yet possible, only if the health drops further. The TRIM feature of the SSD is supported and enabled for optimal ...
by hdsentinel
2021.11.06. 09:49
Forum: Questions
Topic: Trying to make sense of these results
Replies: 1
Views: 1302

Re: Trying to make sense of these results

... confirms that: > Replace hard disk immediately. > It is recommended to backup immediately to prevent data loss. In this situation, you may ask for warranty replacement (if the hard disk still has warranty) because the hard disk is considered "bad". If you'd connect the disk drive to an ...
by hdsentinel
2021.10.26. 11:22
Forum: General Discussion
Topic: Love-feedback for HD Sentinel.. With a couple of caveats..
Replies: 4
Views: 6059

Re: Love-feedback for HD Sentinel.. With a couple of caveats

... any comment for any disk drive. This can be used to specify a comment, eg. installation date, maintenance date (eg. fan cleaning/replacement), warranty expiration day or anything else. Not sure, but may help (?) b) thanks for the tip about filters, will consider that. While it is not yet possible, ...
by hdsentinel
2021.10.19. 11:03
Forum: Supported Hardware
Topic: Communication errors on Samsung SSD
Replies: 5
Views: 8183

Re: Communication errors on Samsung SSD

... Other tools (especially the manufacturer-specific tools) happily ignore such issues and report only if an error-threshold reached (so warranty replacement is required or not) exactly to prevent THIS kind of questions from users ;) Those are not aware of stored data, they do not care ...
by hdsentinel
2021.09.27. 09:31
Forum: Questions
Topic: Requesting advice based on hard drive status?
Replies: 1
Views: 1075

Re: Requesting advice based on hard drive status?

... more. Below 10% (see the Available Spare Threshold = 10) the SSD is considered BAD (0 % health reported) and it should be replaced in terms of warranty (if the drive has warranty). Chkdsk is absolutely useless in this case. It only finds and shows previously undetected issues - but it DOES ...