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Seek Time Performance Pre-Failure: Data loss..

PostPosted: 2019.12.18. 17:02
by emanuel.
Hello, from yesterday to today this error appeared to me. I wonder if there is any way to fix it or I have to change the disk. I don't know very well what this error is due to since I don't understand about disks. Attached screenshots and disk report. I'm waiting for some help. Thank you very much. Best regards.

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  -- Physical Disk Information - Disk: #1: TOSHIBA DT01ACA100 --

    Hard Disk Summary
   -------------------
    Hard Disk Number . . . . . . . . . . . . . . . . : 1
    Interface  . . . . . . . . . . . . . . . . . . . : S-ATA Gen3, 6 Gbps
    Disk Controller  . . . . . . . . . . . . . . . . : Intel(R) 300 Series Chipset Family SATA AHCI Controller (AHCI) [VEN: 8086, DEV: A282] Version: 15.9.8.1050, 7-31-2019
    Disk Location  . . . . . . . . . . . . . . . . . : Bus Number 0, Target Id 2, LUN 0
    Hard Disk Model ID . . . . . . . . . . . . . . . : TOSHIBA DT01ACA100
    Firmware Revision  . . . . . . . . . . . . . . . : MS2OA750
    Hard Disk Serial Number  . . . . . . . . . . . . : 67D5EJ1FS
    Total Size . . . . . . . . . . . . . . . . . . . : 953867 MB
    Power State  . . . . . . . . . . . . . . . . . . : Active
    Logical Drive(s) . . . . . . . . . . . . . . . . : E: [OLD PC]
    Current Temperature  . . . . . . . . . . . . . . : 37 °C
    Maximum Temperature (Ever Measured)  . . . . . . : 37 °C, 18/12/2019 11:52:31
    Minimum Temperature (Ever Measured)  . . . . . . : 36 °C, 18/12/2019 11:47:30
    Maximum Temperature (During Entire Lifespan) . . : 48 °C
    Power On Time  . . . . . . . . . . . . . . . . . : 680 days, 1 hours
    Estimated Remaining Lifetime . . . . . . . . . . : 0 days
    Health . . . . . . . . . . . . . . . . . . . . . : -------------------- 0 % (Failure Predicted)
    Performance  . . . . . . . . . . . . . . . . . . : ###############----- 75 % (Good)

    Failure Predicted - Attribute: 8 Seek Time Performance, Average time of seek operations of the heads. Indicate problem with servo.
    Replace hard disk immediately.
      It is recommended to backup immediately to prevent data loss.

    ATA Information
   -----------------
    Hard Disk Cylinders  . . . . . . . . . . . . . . : 1938021
    Hard Disk Heads  . . . . . . . . . . . . . . . . : 16
    Hard Disk Sectors  . . . . . . . . . . . . . . . : 63
    ATA Revision . . . . . . . . . . . . . . . . . . : ATA8-ACS version 4
    Transport Version  . . . . . . . . . . . . . . . : SATA Rev 3.0
    Total Sectors  . . . . . . . . . . . . . . . . . : 244190646
    Bytes Per Sector . . . . . . . . . . . . . . . . : 4096 [Advanced Format]
    Buffer Size  . . . . . . . . . . . . . . . . . . : 23652 KB
    Multiple Sectors . . . . . . . . . . . . . . . . : 16
    Error Correction Bytes . . . . . . . . . . . . . : 56
    Unformatted Capacity . . . . . . . . . . . . . . : 953870 MB
    Maximum PIO Mode . . . . . . . . . . . . . . . . : 4
    Maximum Multiword DMA Mode . . . . . . . . . . . : 2
    Highest Possible Transfer Rate . . . . . . . . . : S-ATA Gen3 Signaling Speed (6 Gps)
    Negotiated Transfer Rate . . . . . . . . . . . . : S-ATA Gen3 Signaling Speed (6 Gps)
    Minimum Multiword DMA Transfer Time  . . . . . . : 120 ns
    Recommended Multiword DMA Transfer Time  . . . . : 120 ns
    Minimum PIO Transfer Time Without IORDY  . . . . : 120 ns
    Minimum PIO Transfer Time With IORDY . . . . . . : 120 ns
    ATA Control Byte . . . . . . . . . . . . . . . . : Valid
    ATA Checksum Value . . . . . . . . . . . . . . . : Valid

    Acoustic Management Configuration
   -----------------------------------
    Acoustic Management  . . . . . . . . . . . . . . : Not supported
    Acoustic Management  . . . . . . . . . . . . . . : Disabled
    Current Acoustic Level . . . . . . . . . . . . . : Default (00h)
    Recommended Acoustic Level . . . . . . . . . . . : Default (00h)

    ATA Features
   --------------
    Read Ahead Buffer  . . . . . . . . . . . . . . . : Supported, Enabled
    DMA  . . . . . . . . . . . . . . . . . . . . . . : Supported
    Ultra DMA  . . . . . . . . . . . . . . . . . . . : Supported
    S.M.A.R.T. . . . . . . . . . . . . . . . . . . . : Supported
    Power Management . . . . . . . . . . . . . . . . : Supported
    Write Cache  . . . . . . . . . . . . . . . . . . : Supported
    Host Protected Area  . . . . . . . . . . . . . . : Supported
    HPA Security Extensions  . . . . . . . . . . . . : Supported
    Advanced Power Management  . . . . . . . . . . . : Supported, Enabled
    Advanced Power Management Level  . . . . . . . . : Minimum power consumption without standby (128)
    Extended Power Management  . . . . . . . . . . . : Supported, Disabled
    Power Up In Standby  . . . . . . . . . . . . . . : Supported
    48-Bit LBA Addressing  . . . . . . . . . . . . . : Supported
    Device Configuration Overlay . . . . . . . . . . : Supported
    IORDY Support  . . . . . . . . . . . . . . . . . : Supported
    Read/Write DMA Queue . . . . . . . . . . . . . . : Not supported
    NOP Command  . . . . . . . . . . . . . . . . . . : Supported
    Trusted Computing  . . . . . . . . . . . . . . . : Not supported
    64-Bit World Wide ID . . . . . . . . . . . . . . : 5000039FD0C27899
    Streaming  . . . . . . . . . . . . . . . . . . . : Supported
    Media Card Pass Through  . . . . . . . . . . . . : Not supported
    General Purpose Logging  . . . . . . . . . . . . : Supported
    Error Logging  . . . . . . . . . . . . . . . . . : Supported
    CFA Feature Set  . . . . . . . . . . . . . . . . : Not supported
    CFast Device . . . . . . . . . . . . . . . . . . : Not supported
    Long Physical Sectors (8)  . . . . . . . . . . . : Supported
    Long Logical Sectors . . . . . . . . . . . . . . : Not supported
    Write-Read-Verify  . . . . . . . . . . . . . . . : Not supported
    NV Cache Feature . . . . . . . . . . . . . . . . : Not supported
    NV Cache Power Mode  . . . . . . . . . . . . . . : Not supported
    NV Cache Size  . . . . . . . . . . . . . . . . . : Not supported
    Free-fall Control  . . . . . . . . . . . . . . . : Not supported
    Free-fall Control Sensitivity  . . . . . . . . . : Not supported
    Service Interrupt  . . . . . . . . . . . . . . . : Not supported
    IDLE IMMEDIATE Command With UNLOAD Feature . . . : Not supported
    Nominal Media Rotation Rate  . . . . . . . . . . : 7200 RPM
    Nominal Form Factor  . . . . . . . . . . . . . . : 3.5 inch

    SSD Features
   --------------
    Data Set Management  . . . . . . . . . . . . . . : Not supported
    TRIM Command . . . . . . . . . . . . . . . . . . : Not supported
    Deterministic Read After TRIM  . . . . . . . . . : Not supported
    Read Zeroes After TRIM . . . . . . . . . . . . . : Not supported

    S.M.A.R.T. Details
   --------------------
    Off-line Data Collection Status  . . . . . . . . : Aborted By Interrupting Command From Host
    Self Test Execution Status . . . . . . . . . . . : Successfully Completed
    Total Time To Complete Off-line Data Collection  : 7216 seconds
    Execute Off-line Immediate . . . . . . . . . . . : Supported
    Abort/restart Off-line By Host . . . . . . . . . : Not supported
    Off-line Read Scanning . . . . . . . . . . . . . : Supported
    Short Self-test  . . . . . . . . . . . . . . . . : Supported
    Extended Self-test . . . . . . . . . . . . . . . : Supported
    Conveyance Self-test . . . . . . . . . . . . . . : Not supported
    Selective Self-Test  . . . . . . . . . . . . . . : Supported
    Save Data Before/After Power Saving Mode . . . . : Supported
    Enable/Disable Attribute Autosave  . . . . . . . : Supported
    Error Logging Capability . . . . . . . . . . . . : Supported
    Short Self-test Estimated Time . . . . . . . . . : 1 minutes
    Extended Self-test Estimated Time  . . . . . . . : 121 minutes
    Last Short Self-test Result  . . . . . . . . . . : Successfully Completed
    Last Short Self-test Date  . . . . . . . . . . . : 18/12/2019 11:43:50
    Last Short Self-test Duration  . . . . . . . . . : 1 minutes
    Last Extended Self-test Result . . . . . . . . . : Never Started
    Last Extended Self-test Date . . . . . . . . . . : Never Started

    Security Mode
   ---------------
    Security Mode  . . . . . . . . . . . . . . . . . : Supported
    Security Erase . . . . . . . . . . . . . . . . . : Supported
    Security Erase Time  . . . . . . . . . . . . . . : 160 minutes
    Security Enhanced Erase Feature  . . . . . . . . : Not supported
    Security Enhanced Erase Time . . . . . . . . . . : Not supported
    Security Enabled . . . . . . . . . . . . . . . . : No
    Security Locked  . . . . . . . . . . . . . . . . : No
    Security Frozen  . . . . . . . . . . . . . . . . : Yes
    Security Counter Expired . . . . . . . . . . . . : No
    Security Level . . . . . . . . . . . . . . . . . : High
    Device Encrypts All User Data  . . . . . . . . . : No
    Sanitize . . . . . . . . . . . . . . . . . . . . : Not supported
    Overwrite  . . . . . . . . . . . . . . . . . . . : Not supported
    Crypto Scramble  . . . . . . . . . . . . . . . . : Not supported
    Block Erase  . . . . . . . . . . . . . . . . . . : Not supported
    Sanitize Antifreeze Lock . . . . . . . . . . . . : Not supported
    ACS-3 Commands Allowed By Sanitize . . . . . . . : No

    Serial ATA Features
   ---------------------
    S-ATA Compliance . . . . . . . . . . . . . . . . : Yes
    S-ATA I Signaling Speed (1.5 Gps)  . . . . . . . : Supported
    S-ATA II Signaling Speed (3 Gps) . . . . . . . . : Supported
    S-ATA Gen3 Signaling Speed (6 Gps) . . . . . . . : Supported
    Receipt Of Power Management Requests From Host . : Supported
    PHY Event Counters . . . . . . . . . . . . . . . : Supported
    Non-Zero Buffer Offsets In DMA Setup FIS . . . . : Supported, Disabled
    DMA Setup Auto-Activate Optimization . . . . . . : Supported, Enabled
    Device Initiating Interface Power Management . . : Supported, Enabled
    In-Order Data Delivery . . . . . . . . . . . . . : Supported, Disabled
    Asynchronous Notification  . . . . . . . . . . . : Not supported
    Software Settings Preservation . . . . . . . . . : Supported, Enabled
    Native Command Queuing (NCQ) . . . . . . . . . . : Supported
    Queue Length . . . . . . . . . . . . . . . . . . : 32
    NCQ Streaming  . . . . . . . . . . . . . . . . . : Not supported
    NCQ Autosense  . . . . . . . . . . . . . . . . . : Not supported
    Automatic Partial To Slumber Translations  . . . : Not supported
    Rebuild Assist . . . . . . . . . . . . . . . . . : Not supported
    Hybrid Information . . . . . . . . . . . . . . . : Not supported
    Device Sleep (DevSleep)  . . . . . . . . . . . . : Not supported
    DevSleep To ReducedPwrState  . . . . . . . . . . : Not supported

    Disk Information
   ------------------
    Disk Family  . . . . . . . . . . . . . . . . . . : DT01ACA
    Form Factor  . . . . . . . . . . . . . . . . . . : 3.5"
    Capacity . . . . . . . . . . . . . . . . . . . . : 1 TB (1 x 1.000.000.000.000 bytes)
    Number Of Disks  . . . . . . . . . . . . . . . . : 1
    Number Of Heads  . . . . . . . . . . . . . . . . : 2
    Rotational Speed . . . . . . . . . . . . . . . . : 7200 RPM
    Rotation Time  . . . . . . . . . . . . . . . . . : 8,33 ms
    Average Rotational Latency . . . . . . . . . . . : 4,17 ms
    Disk Interface . . . . . . . . . . . . . . . . . : Serial-ATA/600
    Buffer-Host Max. Rate  . . . . . . . . . . . . . : 600 MB/seconds
    Buffer Size  . . . . . . . . . . . . . . . . . . : 32768 KB
    Drive Ready Time (Typical) . . . . . . . . . . . : ? seconds
    Average Seek Time  . . . . . . . . . . . . . . . : ? ms
    Track To Track Seek Time . . . . . . . . . . . . : 0,6 ms
    Full Stroke Seek Time  . . . . . . . . . . . . . : ? ms
    Width  . . . . . . . . . . . . . . . . . . . . . : 101,6 mm (4,0 inch)
    Depth  . . . . . . . . . . . . . . . . . . . . . : 147,0 mm (5,8 inch)
    Height . . . . . . . . . . . . . . . . . . . . . : 26,1 mm (1,0 inch)
    Weight . . . . . . . . . . . . . . . . . . . . . : 450 grams (1,0 pounds)
    Required Power For Spinup  . . . . . . . . . . . : ? mA
    Power Required (Seek)  . . . . . . . . . . . . . : ? W
    Power Required (Idle)  . . . . . . . . . . . . . : ? W
    Power Required (Standby) . . . . . . . . . . . . : ? W
    Manufacturer . . . . . . . . . . . . . . . . . . : Toshiba Corp., Storage Device Division
    Manufacturer Website . . . . . . . . . . . . . . : https://toshiba.semicon-storage.com/eu/product/storage-products.html

    S.M.A.R.T.
   ------------
No.  Attribute                Thre.. Value  Worst  Data                Status                   Flags                                                 
1    Raw Read Error Rate      16     100    100    000000000000        OK                       Error-Rate, Statistical, Critical                     
2    Throughput Performance   54     140    140    00000000004D        OK                       Performance, Critical                                 
3    Spin Up Time             24     117    117    000400C400C2        OK                       Performance, Statistical, Critical                     
4    Start/Stop Count         0      100    100    0000000001C2        OK (Always passing)      Event Count, Statistical                               
5    Reallocated Sectors Co.. 5      100    100    000000000000        OK                       Self Preserving, Event Count, Statistical, Critical   
7    Seek Error Rate          67     100    100    000000000000        OK                       Error-Rate, Statistical, Critical                     
8    Seek Time Performance    20     18     18     000000000049        Pre-Failure: Data loss.. Performance, Critical                                 
9    Power On Time Count      0      98     98     000000003FC1        OK (Always passing)      Event Count, Statistical                               
10   Spin Retry Count         60     100    100    000000000000        OK                       Event Count, Statistical, Critical                     
12   Drive Power Cycle Count  0      100    100    000000000192        OK (Always passing)      Self Preserving, Event Count, Statistical             
192  Power off Retract Cycl.. 0      46     46     00000000FFFF        OK (Always passing)      Self Preserving, Event Count, Statistical             
193  Load/Unload Cycle Count  0      26     26     000000015F8E        OK (Always passing)      Event Count, Statistical                               
194  Disk Temperature         0      162    162    003000100025        OK (Always passing)      Statistical                                           
196  Reallocation Event Count 0      100    100    000000000000        OK (Always passing)      Self Preserving, Event Count, Statistical             
197  Current Pending Sector.. 0      100    100    000000000000        OK (Always passing)      Self Preserving, Statistical                           
198  Off-Line Uncorrectable.. 0      100    100    000000000000        OK (Always passing)      Error-Rate                                             
199  Ultra ATA CRC Error Co.. 0      200    200    000000000000        OK (Always passing)      Error-Rate, Statistical                               

    Transfer Rate Information
   ---------------------------
    Total Data Read  . . . . . . . . . . . . . . . . : 28.895 MB,  28.895 MB since installation  (6/8/2019)
    Total Data Write . . . . . . . . . . . . . . . . : 2 MB,  2 MB since installation
    Average Reads Per Day  . . . . . . . . . . . . . : 215,63 MB
    Average Writes Per Day . . . . . . . . . . . . . : 0,01 MB
    Current Transfer Rate  . . . . . . . . . . . . . : 0 KB/s
    Maximum Transfer Rate  . . . . . . . . . . . . . : 194390 KB/s
    Current Read Rate  . . . . . . . . . . . . . . . : 0 KB/s
    Current Write Rate . . . . . . . . . . . . . . . : 0 KB/s
    Current Disk Activity  . . . . . . . . . . . . . : 0 %


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Re: Seek Time Performance Pre-Failure: Data loss..

PostPosted: 2019.12.19. 13:47
by hdsentinel
Thanks for your message.
I'm afraid no, the hard disk can't be repaired. It is recommended to backup and replace the hard disk drive as soon as possible.

This attribute indicates problems with seeking to specific disk sectors: the heads could only move harder, possible due to mechanical damage.
If the drive seems working, then you're lucky - as it is possible that it would not able to access disk sectors for reading/writing and generally (while the sectors are not damaged/bad) it may fail completely any time.

In this situation, you may ask for warranty replacement (if the hard disk still has warranty) because the hard disk is considered "bad". For a such hard disk, new operating system installations may not be possible at all and it is possible that the computer even displays a warning notification before starting the operating system, indicating that hard disk drive failure may occur soon.

Re: Seek Time Performance Pre-Failure: Data loss..

PostPosted: 2019.12.19. 16:24
by emanuel.
Hello, strangely enough my disk is in 100% health again. I think it might be a conflict between Webroot and Wisevector antivirus, since all I did was uninstall Webroot. Attached are screenshots and the report. I find this a bit curious.

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 -- Physical Disk Information - Disk: #1: TOSHIBA DT01ACA100 --

    Hard Disk Summary
   -------------------
    Hard Disk Number . . . . . . . . . . . . . . . . : 1
    Interface  . . . . . . . . . . . . . . . . . . . : S-ATA Gen3, 6 Gbps
    Disk Controller  . . . . . . . . . . . . . . . . : Intel(R) 300 Series Chipset Family SATA AHCI Controller (AHCI) [VEN: 8086, DEV: A282] Version: 15.9.8.1050, 7-31-2019
    Disk Location  . . . . . . . . . . . . . . . . . : Bus Number 0, Target Id 2, LUN 0
    Hard Disk Model ID . . . . . . . . . . . . . . . : TOSHIBA DT01ACA100
    Firmware Revision  . . . . . . . . . . . . . . . : MS2OA750
    Hard Disk Serial Number  . . . . . . . . . . . . : 67D5EJ1FS
    Total Size . . . . . . . . . . . . . . . . . . . : 953867 MB
    Power State  . . . . . . . . . . . . . . . . . . : Active
    Logical Drive(s) . . . . . . . . . . . . . . . . : E: [OLD PC]
    Current Temperature  . . . . . . . . . . . . . . : 36 °C
    Maximum Temperature (Ever Measured)  . . . . . . : 38 °C, 18/12/2019 12:22:32
    Minimum Temperature (Ever Measured)  . . . . . . : 35 °C, 19/12/2019 02:45:01
    Maximum Temperature (During Entire Lifespan) . . : 48 °C
    Power On Time  . . . . . . . . . . . . . . . . . : 681 days, 0 hours
    Estimated Remaining Lifetime . . . . . . . . . . : more than 1000 days
    Health . . . . . . . . . . . . . . . . . . . . . : #################### 100 % (Excellent)
    Performance  . . . . . . . . . . . . . . . . . . : #################### 100 % (Excellent)

    The hard disk status is PERFECT. Problematic or weak sectors were not found and there are no spin up or data transfer errors.
      No actions needed.

    ATA Information
   -----------------
    Hard Disk Cylinders  . . . . . . . . . . . . . . : 1938021
    Hard Disk Heads  . . . . . . . . . . . . . . . . : 16
    Hard Disk Sectors  . . . . . . . . . . . . . . . : 63
    ATA Revision . . . . . . . . . . . . . . . . . . : ATA8-ACS version 4
    Transport Version  . . . . . . . . . . . . . . . : SATA Rev 3.0
    Total Sectors  . . . . . . . . . . . . . . . . . : 244190646
    Bytes Per Sector . . . . . . . . . . . . . . . . : 4096 [Advanced Format]
    Buffer Size  . . . . . . . . . . . . . . . . . . : 23652 KB
    Multiple Sectors . . . . . . . . . . . . . . . . : 16
    Error Correction Bytes . . . . . . . . . . . . . : 56
    Unformatted Capacity . . . . . . . . . . . . . . : 953870 MB
    Maximum PIO Mode . . . . . . . . . . . . . . . . : 4
    Maximum Multiword DMA Mode . . . . . . . . . . . : 2
    Highest Possible Transfer Rate . . . . . . . . . : S-ATA Gen3 Signaling Speed (6 Gps)
    Negotiated Transfer Rate . . . . . . . . . . . . : S-ATA Gen3 Signaling Speed (6 Gps)
    Minimum Multiword DMA Transfer Time  . . . . . . : 120 ns
    Recommended Multiword DMA Transfer Time  . . . . : 120 ns
    Minimum PIO Transfer Time Without IORDY  . . . . : 120 ns
    Minimum PIO Transfer Time With IORDY . . . . . . : 120 ns
    ATA Control Byte . . . . . . . . . . . . . . . . : Valid
    ATA Checksum Value . . . . . . . . . . . . . . . : Valid

    Acoustic Management Configuration
   -----------------------------------
    Acoustic Management  . . . . . . . . . . . . . . : Not supported
    Acoustic Management  . . . . . . . . . . . . . . : Disabled
    Current Acoustic Level . . . . . . . . . . . . . : Default (00h)
    Recommended Acoustic Level . . . . . . . . . . . : Default (00h)

    ATA Features
   --------------
    Read Ahead Buffer  . . . . . . . . . . . . . . . : Supported, Enabled
    DMA  . . . . . . . . . . . . . . . . . . . . . . : Supported
    Ultra DMA  . . . . . . . . . . . . . . . . . . . : Supported
    S.M.A.R.T. . . . . . . . . . . . . . . . . . . . : Supported
    Power Management . . . . . . . . . . . . . . . . : Supported
    Write Cache  . . . . . . . . . . . . . . . . . . : Supported
    Host Protected Area  . . . . . . . . . . . . . . : Supported
    HPA Security Extensions  . . . . . . . . . . . . : Supported
    Advanced Power Management  . . . . . . . . . . . : Supported, Enabled
    Advanced Power Management Level  . . . . . . . . : Minimum power consumption without standby (128)
    Extended Power Management  . . . . . . . . . . . : Supported, Disabled
    Power Up In Standby  . . . . . . . . . . . . . . : Supported
    48-Bit LBA Addressing  . . . . . . . . . . . . . : Supported
    Device Configuration Overlay . . . . . . . . . . : Supported
    IORDY Support  . . . . . . . . . . . . . . . . . : Supported
    Read/Write DMA Queue . . . . . . . . . . . . . . : Not supported
    NOP Command  . . . . . . . . . . . . . . . . . . : Supported
    Trusted Computing  . . . . . . . . . . . . . . . : Not supported
    64-Bit World Wide ID . . . . . . . . . . . . . . : 5000039FD0C27899
    Streaming  . . . . . . . . . . . . . . . . . . . : Supported
    Media Card Pass Through  . . . . . . . . . . . . : Not supported
    General Purpose Logging  . . . . . . . . . . . . : Supported
    Error Logging  . . . . . . . . . . . . . . . . . : Supported
    CFA Feature Set  . . . . . . . . . . . . . . . . : Not supported
    CFast Device . . . . . . . . . . . . . . . . . . : Not supported
    Long Physical Sectors (8)  . . . . . . . . . . . : Supported
    Long Logical Sectors . . . . . . . . . . . . . . : Not supported
    Write-Read-Verify  . . . . . . . . . . . . . . . : Not supported
    NV Cache Feature . . . . . . . . . . . . . . . . : Not supported
    NV Cache Power Mode  . . . . . . . . . . . . . . : Not supported
    NV Cache Size  . . . . . . . . . . . . . . . . . : Not supported
    Free-fall Control  . . . . . . . . . . . . . . . : Not supported
    Free-fall Control Sensitivity  . . . . . . . . . : Not supported
    Service Interrupt  . . . . . . . . . . . . . . . : Not supported
    IDLE IMMEDIATE Command With UNLOAD Feature . . . : Not supported
    Nominal Media Rotation Rate  . . . . . . . . . . : 7200 RPM
    Nominal Form Factor  . . . . . . . . . . . . . . : 3.5 inch

    SSD Features
   --------------
    Data Set Management  . . . . . . . . . . . . . . : Not supported
    TRIM Command . . . . . . . . . . . . . . . . . . : Not supported
    Deterministic Read After TRIM  . . . . . . . . . : Not supported
    Read Zeroes After TRIM . . . . . . . . . . . . . : Not supported

    S.M.A.R.T. Details
   --------------------
    Off-line Data Collection Status  . . . . . . . . : Successfully Completed
    Self Test Execution Status . . . . . . . . . . . : Successfully Completed
    Total Time To Complete Off-line Data Collection  : 7216 seconds
    Execute Off-line Immediate . . . . . . . . . . . : Supported
    Abort/restart Off-line By Host . . . . . . . . . : Not supported
    Off-line Read Scanning . . . . . . . . . . . . . : Supported
    Short Self-test  . . . . . . . . . . . . . . . . : Supported
    Extended Self-test . . . . . . . . . . . . . . . : Supported
    Conveyance Self-test . . . . . . . . . . . . . . : Not supported
    Selective Self-Test  . . . . . . . . . . . . . . : Supported
    Save Data Before/After Power Saving Mode . . . . : Supported
    Enable/Disable Attribute Autosave  . . . . . . . : Supported
    Error Logging Capability . . . . . . . . . . . . : Supported
    Short Self-test Estimated Time . . . . . . . . . : 1 minutes
    Extended Self-test Estimated Time  . . . . . . . : 121 minutes
    Last Short Self-test Result  . . . . . . . . . . : Successfully Completed
    Last Short Self-test Date  . . . . . . . . . . . : 18/12/2019 11:43:50
    Last Short Self-test Duration  . . . . . . . . . : 1 minutes
    Last Extended Self-test Result . . . . . . . . . : Never Started
    Last Extended Self-test Date . . . . . . . . . . : Never Started

    Security Mode
   ---------------
    Security Mode  . . . . . . . . . . . . . . . . . : Supported
    Security Erase . . . . . . . . . . . . . . . . . : Supported
    Security Erase Time  . . . . . . . . . . . . . . : 160 minutes
    Security Enhanced Erase Feature  . . . . . . . . : Not supported
    Security Enhanced Erase Time . . . . . . . . . . : Not supported
    Security Enabled . . . . . . . . . . . . . . . . : No
    Security Locked  . . . . . . . . . . . . . . . . : No
    Security Frozen  . . . . . . . . . . . . . . . . : Yes
    Security Counter Expired . . . . . . . . . . . . : No
    Security Level . . . . . . . . . . . . . . . . . : High
    Device Encrypts All User Data  . . . . . . . . . : No
    Sanitize . . . . . . . . . . . . . . . . . . . . : Not supported
    Overwrite  . . . . . . . . . . . . . . . . . . . : Not supported
    Crypto Scramble  . . . . . . . . . . . . . . . . : Not supported
    Block Erase  . . . . . . . . . . . . . . . . . . : Not supported
    Sanitize Antifreeze Lock . . . . . . . . . . . . : Not supported
    ACS-3 Commands Allowed By Sanitize . . . . . . . : No

    Serial ATA Features
   ---------------------
    S-ATA Compliance . . . . . . . . . . . . . . . . : Yes
    S-ATA I Signaling Speed (1.5 Gps)  . . . . . . . : Supported
    S-ATA II Signaling Speed (3 Gps) . . . . . . . . : Supported
    S-ATA Gen3 Signaling Speed (6 Gps) . . . . . . . : Supported
    Receipt Of Power Management Requests From Host . : Supported
    PHY Event Counters . . . . . . . . . . . . . . . : Supported
    Non-Zero Buffer Offsets In DMA Setup FIS . . . . : Supported, Disabled
    DMA Setup Auto-Activate Optimization . . . . . . : Supported, Enabled
    Device Initiating Interface Power Management . . : Supported, Enabled
    In-Order Data Delivery . . . . . . . . . . . . . : Supported, Disabled
    Asynchronous Notification  . . . . . . . . . . . : Not supported
    Software Settings Preservation . . . . . . . . . : Supported, Enabled
    Native Command Queuing (NCQ) . . . . . . . . . . : Supported
    Queue Length . . . . . . . . . . . . . . . . . . : 32
    NCQ Streaming  . . . . . . . . . . . . . . . . . : Not supported
    NCQ Autosense  . . . . . . . . . . . . . . . . . : Not supported
    Automatic Partial To Slumber Translations  . . . : Not supported
    Rebuild Assist . . . . . . . . . . . . . . . . . : Not supported
    Hybrid Information . . . . . . . . . . . . . . . : Not supported
    Device Sleep (DevSleep)  . . . . . . . . . . . . : Not supported
    DevSleep To ReducedPwrState  . . . . . . . . . . : Not supported

    Disk Information
   ------------------
    Disk Family  . . . . . . . . . . . . . . . . . . : DT01ACA
    Form Factor  . . . . . . . . . . . . . . . . . . : 3.5"
    Capacity . . . . . . . . . . . . . . . . . . . . : 1 TB (1 x 1.000.000.000.000 bytes)
    Number Of Disks  . . . . . . . . . . . . . . . . : 1
    Number Of Heads  . . . . . . . . . . . . . . . . : 2
    Rotational Speed . . . . . . . . . . . . . . . . : 7200 RPM
    Rotation Time  . . . . . . . . . . . . . . . . . : 8,33 ms
    Average Rotational Latency . . . . . . . . . . . : 4,17 ms
    Disk Interface . . . . . . . . . . . . . . . . . : Serial-ATA/600
    Buffer-Host Max. Rate  . . . . . . . . . . . . . : 600 MB/seconds
    Buffer Size  . . . . . . . . . . . . . . . . . . : 32768 KB
    Drive Ready Time (Typical) . . . . . . . . . . . : ? seconds
    Average Seek Time  . . . . . . . . . . . . . . . : ? ms
    Track To Track Seek Time . . . . . . . . . . . . : 0,6 ms
    Full Stroke Seek Time  . . . . . . . . . . . . . : ? ms
    Width  . . . . . . . . . . . . . . . . . . . . . : 101,6 mm (4,0 inch)
    Depth  . . . . . . . . . . . . . . . . . . . . . : 147,0 mm (5,8 inch)
    Height . . . . . . . . . . . . . . . . . . . . . : 26,1 mm (1,0 inch)
    Weight . . . . . . . . . . . . . . . . . . . . . : 450 grams (1,0 pounds)
    Required Power For Spinup  . . . . . . . . . . . : ? mA
    Power Required (Seek)  . . . . . . . . . . . . . : ? W
    Power Required (Idle)  . . . . . . . . . . . . . : ? W
    Power Required (Standby) . . . . . . . . . . . . : ? W
    Manufacturer . . . . . . . . . . . . . . . . . . : Toshiba Corp., Storage Device Division
    Manufacturer Website . . . . . . . . . . . . . . : https://toshiba.semicon-storage.com/eu/product/storage-products.html

    S.M.A.R.T.
   ------------
No.  Attribute                Thre.. Value  Worst  Data                Status                   Flags                                                 
1    Raw Read Error Rate      16     100    100    000000000001        OK                       Error-Rate, Statistical, Critical                     
2    Throughput Performance   54     141    141    000000000049        OK                       Performance, Critical                                 
3    Spin Up Time             24     117    117    000400C400C2        OK                       Performance, Statistical, Critical                     
4    Start/Stop Count         0      100    100    0000000001C2        OK (Always passing)      Event Count, Statistical                               
5    Reallocated Sectors Co.. 5      100    100    000000000000        OK                       Self Preserving, Event Count, Statistical, Critical   
7    Seek Error Rate          67     100    100    000000000000        OK                       Error-Rate, Statistical, Critical                     
8    Seek Time Performance    20     105    105    000000000026        OK                       Performance, Critical                                 
9    Power On Time Count      0      98     98     000000003FD8        OK (Always passing)      Event Count, Statistical                               
10   Spin Retry Count         60     100    100    000000000000        OK                       Event Count, Statistical, Critical                     
12   Drive Power Cycle Count  0      100    100    000000000192        OK (Always passing)      Self Preserving, Event Count, Statistical             
192  Power off Retract Cycl.. 0      46     46     00000000FFFF        OK (Always passing)      Self Preserving, Event Count, Statistical             
193  Load/Unload Cycle Count  0      25     25     000000016010        OK (Always passing)      Event Count, Statistical                               
194  Disk Temperature         0      166    166    003000100024        OK (Always passing)      Statistical                                           
196  Reallocation Event Count 0      100    100    000000000000        OK (Always passing)      Self Preserving, Event Count, Statistical             
197  Current Pending Sector.. 0      100    100    000000000000        OK (Always passing)      Self Preserving, Statistical                           
198  Off-Line Uncorrectable.. 0      100    100    000000000000        OK (Always passing)      Error-Rate                                             
199  Ultra ATA CRC Error Co.. 0      200    200    000000000000        OK (Always passing)      Error-Rate, Statistical                               

    Transfer Rate Information
   ---------------------------
    Total Data Read  . . . . . . . . . . . . . . . . : 172 MB,  31.209 MB since installation  (6/8/2019)
    Total Data Write . . . . . . . . . . . . . . . . : 0 MB,  2 MB since installation
    Average Reads Per Day  . . . . . . . . . . . . . : 231,18 MB
    Average Writes Per Day . . . . . . . . . . . . . : 0,01 MB
    Current Transfer Rate  . . . . . . . . . . . . . : 1055 KB/s
    Maximum Transfer Rate  . . . . . . . . . . . . . : 30280 KB/s
    Current Read Rate  . . . . . . . . . . . . . . . : 1055 KB/s
    Current Write Rate . . . . . . . . . . . . . . . : 0 KB/s
    Current Disk Activity  . . . . . . . . . . . . . : 1 %

Re: Seek Time Performance Pre-Failure: Data loss..

PostPosted: 2019.12.19. 17:06
by hdsentinel
Yes, if the value normalized (so the error level threshold is no longer reached) then the disk drive seems correctly working again and the health also improves. This may happen.

Such situations are usually not related to any software. Just the drive can sometimes work better (can seek properly to data sectors) but sometimes can't. May be related to cables, connections or even power source (the power supply) as it is possible that a fluctuating voltage may triggered that the drive could not work previously as expected.

Personally I'd (after a backup just to be safe) perform intensive testing as described at
https://www.hdsentinel.com/faq.php#tests
exactly to reveal the problems - or confirm if the disk drive is working correctly.

Re: Seek Time Performance Pre-Failure: Data loss..

PostPosted: 2019.12.19. 20:26
by emanuel.
Hello . I ran the tests and they came back fine. Attached are screenshots.

Maybe this error is from the BIOS? because when the program told me that the disk was in bad shape, I restarted it and a message came up that I had to remove the disk because it was in bad shape. Then I checked the BIOS and disabled that option and then, when the disc marked good health again, I enabled that ASUS function again.


Thank you very much. Best regards.

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