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Lost Registration Key - Register by email

PostPosted: 2022.01.17. 18:54
by SysopChris
I am trying to find this option.

Lost Registration Key - Register by email

I thought the option would be on the website because I didn't see it in the program.
Any info. on retrieving a lost key?

Thanks,
Chrois.

Re: Lost Registration Key - Register by email

PostPosted: 2022.01.17. 20:30
by hdsentinel
Please send an e-mail to info (at) hdsentinel (dot) com and include details which may help to recover the lost registration key.
The best would be to have an order number - but if you can send the name and e-mail address used for the order, hopefully that can be enough to find it.

Re: Lost Registration Key - Register by email

PostPosted: 2022.01.23. 21:19
by SysopChris
Order ---------------. (EDIT: masked for security purposes)

I'm good, it turns out I used my real name (Christopher) instead of (Chris).
This has been a lifelong issue.

Thanks for the reply!!

Re: Lost Registration Key - Register by email

PostPosted: 2022.01.23. 21:27
by SysopChris
It was my name causing the problem. Christopher instead of Chris.

Thank you. I am good now. This can be closed.

Re: Lost Registration Key - Register by email

PostPosted: 2022.01.24. 12:55
by hdsentinel
Thanks! Generally it should be no problem (at least during registration/activation of Hard Disk Sentinel): generally you can use ANY name (your real name, nickname, company name or anything else).
I usually recommend to use real name as it can help to recover possible lost registration code/key, but it is not a strict requirement.
Good to hear things working now correctly ;)