We can reliably crash our Windows Server 2008 R2 SP1 system by running HD Sentinel. It dies in storport. Our basic configuration:
- LSI 9240-4i4e controller with 5.1.78.64 driver
- three arrays with a total of 24 Hitachi 3TB disks and two Vertex 2 Pro boot drives
Otherwise, HD Sentinel seems to work. It sees all the drives and reads the relevant SMART options. Once it starts, however, we get a crash in minutes to hours. I've appended the basic crash details.
Any suggestions?
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Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.274.10
Locale ID: 1033
Extra information about the problem
BCCode: d1
BCP1: 0000000000000010
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001325FA8
OS Version: 6_1_7601
Service Pack: 1_0
Product: 274_3
Bucket ID: X64_0xD1_storport!RaidUnitReleaseIrp+38
Server information: c9551f29-abab-40b4-9209-33c5de298fc5
Reliable crash in storport
- hdsentinel
- Site Admin
- Posts: 3128
- Joined: 2008.07.27. 17:00
- Location: Hungary
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Re: Reliable crash in storport
Thanks for your message.
This is interesting as we experienced no such issue(s) with LSI controllers.
For 9240-series controllers, we have successfully used the following drivers, without problems:
4.27.1.64 6-11-2010 LSI MegaRAID SAS 9240-4i
4.31.1.64 8-9-2010 LSI MegaRAID SAS 9240-4i
4.32.0.64 9-17-2010 LSI MegaRAID SAS 9240-4i
4.33.0.64 12-20-2010 LSI MegaRAID SAS 9240-8i
(maybe you can try one of these driver versions if possible).
The 5.1.78.64 driver was tested only (successfully, without any problems) with 9265
5.1.78.64 1-25-2011 LSI MegaRAID SAS 9265-8i
Can you please use Report menu -> Send test report to developer option in Hard Disk Sentinel when it is running and active?
That way I can check the "raw" information provided by the RAID controller and may advise.
This is interesting as we experienced no such issue(s) with LSI controllers.
For 9240-series controllers, we have successfully used the following drivers, without problems:
4.27.1.64 6-11-2010 LSI MegaRAID SAS 9240-4i
4.31.1.64 8-9-2010 LSI MegaRAID SAS 9240-4i
4.32.0.64 9-17-2010 LSI MegaRAID SAS 9240-4i
4.33.0.64 12-20-2010 LSI MegaRAID SAS 9240-8i
(maybe you can try one of these driver versions if possible).
The 5.1.78.64 driver was tested only (successfully, without any problems) with 9265
5.1.78.64 1-25-2011 LSI MegaRAID SAS 9265-8i
Can you please use Report menu -> Send test report to developer option in Hard Disk Sentinel when it is running and active?
That way I can check the "raw" information provided by the RAID controller and may advise.
Re: Reliable crash in storport
I just sent the information. I may be able to get you a detailed crash analysis as well.
Unfortunately we won't be able to use an earlier driver since we rely in features in the newer one. We're about to upgrade to a 9265 and will be able to test with in after tomorrow.
Unfortunately we won't be able to use an earlier driver since we rely in features in the newer one. We're about to upgrade to a 9265 and will be able to test with in after tomorrow.
- hdsentinel
- Site Admin
- Posts: 3128
- Joined: 2008.07.27. 17:00
- Location: Hungary
- Contact:
Re: Reliable crash in storport
Thanks for the report, I just sent an e-mail back.
I see, there should be no problems with the 9265 controller.
I see, there should be no problems with the 9265 controller.