When health value derrease, I didn't receive any alarm or ma

Post here if you encounter any problems or bugs with the software.
Neo
Posts: 13
Joined: 2022.04.02. 10:29

When health value derrease, I didn't receive any alarm or ma

Post by Neo »

Today, I found health vaule of my hard disk decreased from 100 to 98.
Health value
Health value
11.png (109.05 KiB) Viewed 2551 times
But there is nothing in log or alert page.
and I did not receive any alarm or mail.
I already config alert as shown below.
Alert setting
Alert setting
12.png (40.89 KiB) Viewed 2551 times
And I config the E-mail correctly,because I can receive daily reaport.
So, what is the problem, soft bug or my problem.
User avatar
hdsentinel
Site Admin
Posts: 3010
Joined: 2008.07.27. 17:00
Location: Hungary
Contact:

Re: When health value derrease, I didn't receive any alarm o

Post by hdsentinel »

Sorry, but I can confirm that there is no bug/problem here: if the Health is adjusted only because of Windows Event Log errors, then no alert triggered, which is normal - as in some cases Windows Events may appear on perfect drives too.

If you prefer to receive alert in this case, you can configure a very strict Health % threshold for the drive: on the Overview page, double click on the Health % bar and select (for example) 99% as Yellow (warning) and 95% as Red (alert) levels. So then you'll receive alert when the Health goes down even to 99%, regardless of what cause that.
Neo
Posts: 13
Joined: 2022.04.02. 10:29

Re: When health value derrease, I didn't receive any alarm o

Post by Neo »

OK, now I understand, Thanks
Post Reply