Display Bug

[Solarnet]

Got a couple of problems with the display. I've got 5 Drive with the same model #. All are shown as Drive T: Obviously they are not all Drive T:
Partition Info is correct. Happens in the Main window and the status window.

Richard

See Screenshot:

Drives.jpg (252.1 KiB) Viewed 7378 times

[hdsentinel]

Please use Report menu Send test to developer option.
This way I can verify the detected information about the drives and check what can cause this logical drive display issue.

[hdsentinel]

Sorry I just notice that I only sent answer in e-mail. I post here also as it may be helpful in some systems:

I understand the issue with the logical drives and this is a known situation. This is not really a bug in Hard Disk Sentinel but it is a limitation
of the RAID controller - in the current RAID configuration it is not possible to determine which physical drive(s) are associated with
the logical drives.

As you can see, Hard Disk Sentinel "thinks" that all physical drives are related to a single logical drive (just like if you'd have a BIG array, eg. all hard disks combined, so currently 100% correct logical disk information would be displayed if you'd have only one RAID array on the RAID controller).


This is common for some RAID controllers, for example the 3ware 8xxx and HighPoint controllers. There is no function we can use to determine the relation between the physical and logical hard disks.

We try my best to improve the situation and check if it is somehow possible to determine which physical drives related to which logical drives but the highest priority is disk monitoring (temperature, health and so).

The mentioned "Report" menu "Send test to developer option" always help to investigate the issue and helps the development.

[klauzser]

Great! Thanks for posting it publicly.