Lost Registration Key - Register by email

How, what, where and why - when using the software.
SysopChris
Posts: 13
Joined: 2020.11.01. 18:57

Lost Registration Key - Register by email

Post by SysopChris »

I am trying to find this option.

Lost Registration Key - Register by email

I thought the option would be on the website because I didn't see it in the program.
Any info. on retrieving a lost key?

Thanks,
Chrois.
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hdsentinel
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Posts: 3010
Joined: 2008.07.27. 17:00
Location: Hungary
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Re: Lost Registration Key - Register by email

Post by hdsentinel »

Please send an e-mail to info (at) hdsentinel (dot) com and include details which may help to recover the lost registration key.
The best would be to have an order number - but if you can send the name and e-mail address used for the order, hopefully that can be enough to find it.
SysopChris
Posts: 13
Joined: 2020.11.01. 18:57

Re: Lost Registration Key - Register by email

Post by SysopChris »

Order ---------------. (EDIT: masked for security purposes)

I'm good, it turns out I used my real name (Christopher) instead of (Chris).
This has been a lifelong issue.

Thanks for the reply!!
SysopChris
Posts: 13
Joined: 2020.11.01. 18:57

Re: Lost Registration Key - Register by email

Post by SysopChris »

It was my name causing the problem. Christopher instead of Chris.

Thank you. I am good now. This can be closed.
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hdsentinel
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Posts: 3010
Joined: 2008.07.27. 17:00
Location: Hungary
Contact:

Re: Lost Registration Key - Register by email

Post by hdsentinel »

Thanks! Generally it should be no problem (at least during registration/activation of Hard Disk Sentinel): generally you can use ANY name (your real name, nickname, company name or anything else).
I usually recommend to use real name as it can help to recover possible lost registration code/key, but it is not a strict requirement.
Good to hear things working now correctly ;)
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