Can you please send the saved file and your license to info (at) hdsentinel (dot) com ?
This way I can examine the situation, check what happened.
Sounds so interesting, generally with real, licensed versions this should never happen of course.
Not sure, but I suspect you may attempted to
- load the configuration file saved by Hard Disk Sentinel standard version
- load the configuration file saved by an older promotional Hard Disk Sentinel (Pro/standard) version which does not offer updates.
In these cases, it is completely normal and expected that the latest version (and generally Pro if you used Standard) does not accept the license. So after you load the configuration file, the
- license is not accepted (completely normal and expected) so the software remains unregistered
- settings related to registered version are not loaded/used (if the software is not registered)
> Do "statistics" mean that when I click on a disk attribute, a chart with values of this attribute appears
> at the bottom of the time? Does it have to be from this file and not the disk itself? If so, then it's loaded.
Statistics means yes, the disk attribute graphs (when you select an attribute on the S.M.A.R.T. page) and also other kind of statistics, for example the temperature history on the Temperature page, the Health graph history on the Overview page, the Log page with possible errors and so.