> That post hasn't appeared on the list yet.
Yes of course, sorry for the delay.
Due to excessive amount of spam posts, all messages need to be approved one-by-one before they can be displayed.
This means that there is some delay in displaying posts, it is normal.
> BUT the S.M.A.R.T. data Power on time now shows as 38,207,489 in its raw form
> which would *normally* translate to 442 days 5 hours 11 minutes.
> It's possible that this device reports POT in milliseconds which might make some sense
> given that 38,207.489ms translates to about 10 Hours 36 Mins and change.
> If that is the case - this is most unusual - I've never before seem a drive
> that reports PoT in SMART in ms - no point in doing that - asking for an overflow
> in the counter. I sent in a report from the machine in question. I hope that can cast some light on this.
I just see that you already sent a developer report by Report menu -> Send test report to developer option.
Thanks for that, from the report I can see the situation:
your disk drive reports TWO different power on time values with different kind of information.
If you examine the S.M.A.R.T. page, you may notice:
Power on time 588 588
Power on time 38,535,169 38,535,169
Personally I've never saw similar that a drive reported two completely different values/information.
The first seems better (588 minutes = 9 hours 48 minutes) and not really sure why the drive reports a different value too which caused the confusion.
If possible, I'd recommend to do the following:
1) As I see, you used older version (5.40) so I'd first recommend to update Hard Disk Sentinel Pro to latest by using the automatic update from File menu.
2) Use Report menu -> Send test report to developer option to have a base-value by the new version
3) After some time (eg. 5-10 hours or even a day) use Report menu -> Send test report to developer option again. Just make sure that the drive should remain working (spinning), should not enter to sleep/standby as then the internal counters will not change.
This way it is possible to examine both values, their change - and make modification for this situation to display the correct power on time value.
Really interesting, thanks for your attention about this particular drive and situation.